🌿 Green Bridge Help Center

Everything you need, in one place.

Fast, simple answers about your card, your doctor call, and your state portal—without judgment or confusion.

✅ Quick Start Guide

Common questions for patients in every state we serve.

📜 I don't see the doctor's certificate 🔐 I forgot my login info 📅 How to schedule a certification 📝 Filling out the intake form 📞 What to expect from the doctor 📵 I didn't receive a doctor call 💳 Lost or didn't receive your card 🚫 Can I smoke my medicine? 🧾 I get a waiver — do I have to pay the doctor? 🤝 Caregiver registration

🌎 Help by State

Tap your state for portal logins, new patient steps, renewals, and minor patient info.

PA Pennsylvania ▾
New $125 · Renewal $50 · Includes full tech support
🔐 PA patient portal login 💳 Where's my PA card? 💳 Completing your state transaction 🆕 New patient process ♻️ Renewal patient process 👶 Minor patient process 🚫 My card isn't working at the dispensary 💰 PA card pricing & avoiding scams 📅 Schedule PA certification
WV West Virginia ▾
New $125 · Renewal $75 · Telehealth, same simple process
🔐 WV MyComplia portal login 🆕 New patient process ♻️ Renewal patient process 👶 Minor patient process 🧾 WV financial hardship waiver 📅 Schedule WV certification
OH Ohio ▾
New $125 · Renewal $50 · Certifications and renewals
🔐 OH medical marijuana registry login 🆕 New patient process ♻️ Renewal patient process 👶 Minor patient process 📅 Schedule OH certification
MI Michigan ▾
New $125 · Renewal $75 · New and renewing patients
🔐 MI MMMP / CRA online portal 🆕 New patient process ♻️ Renewal patient process 👶 Minor patient process 📅 Schedule MI certification
VA Virginia ▾
New $125 · Renewal $75 · A written certification (not a card) is what you'll use
🔐 VA CCA patient portal & info 🆕 New patient process ♻️ Renewal patient process 👶 Minor patient process 🤝 Adding a registered agent 📅 Schedule VA certification
MD Maryland ▾
New $125 · Renewal $75 · Registration assist plus certification
🔐 MD OneStop portal login 🆕 New patient process ♻️ Renewal patient process 👶 Minor patient process 📅 Schedule MD certification
OK Oklahoma ▾
New $125 · Renewal $75 · New and renewing patients
🔐 OMMA MedPortal login 🆕 New patient process ♻️ Renewal patient process 👶 Minor patient process 📅 Schedule OK certification
NY New York ▾
New $125 · Renewal $75 · Auto-registered after certification — no separate state portal needed
🔐 NY OCM patient information 🆕 New patient process ♻️ Renewal patient process 👶 Minor patient process 📅 Schedule NY certification
LA Louisiana ▾
New $125 · Renewal $75 · No card required — recommendation goes straight to your pharmacy
🔐 LA Department of Health info 🆕 New patient process ♻️ Renewal patient process 👶 Minor patient process 📅 Schedule LA certification
ME Maine ▾
New $75 · Renewal $75 · Certification from your provider; state card is optional
🔐 ME Office of Cannabis Policy 🆕 New patient process ♻️ Renewal patient process 👶 Minor patient process 📅 Schedule ME certification

Still need help?

If you're still having trouble with the state portal or completing your certification, you can book a free support session with our team below.