Pennsylvania Card Status
Check your card status, request a replacement, or get free portal help below.
How to Check Your Card Status
Your card is printed and mailed directly by the state after your account shows an issued/active card status (and any required state fees are paid). Most patients see delivery in about 7-10 business days after it's issued. The physical card printing and mailing is handled entirely by the state.
STEP 1
Log in to your PA Patient Portal
STEP 2
Confirm your mailing address
STEP 3
Check your Card Status box
What Your Status Means
Issued / Active dates shown
Your card has been issued. Allow 7-10 business days for mail delivery.
Pending / Incomplete
The state still needs a step from you — usually the $50 fee or a submission step. Log in and check.
Renewals — not showing yet?
Your new certificate may not display until your prior certificate fully expires. Only the state portal can confirm final renewal timing.
🔄 Lost or Missing Card?
If your card is lost, stolen, or never arrived, log into your portal and click "Request Replacement Card" in your Card Status box.
Look for "Request Replacement Card" inside your Card Status box.
🛠️ Need Help with the Portal?
If you're having trouble logging in, finding your status, or completing a step, schedule a free portal assistance session below. Our team will walk you through it.
📧 Email Forwarding
If we need to verify your account, we may ask you to forward an email from the PA portal. Please make sure your email account can forward messages — it allows us to resolve issues quickly, often in under 5 minutes.