📞 How Doctor Phone Calls Work

When you schedule your appointment, you are selecting a call window — not an exact time. Our doctors may call anytime during that scheduled window.

Please be sure to keep your phone nearby and volume on. Some calls may show up as Spam or from an unknown number. It's a quick call and you don't need to have anything with you.

We’ve Got You Covered

  • ✅ If the doctor misses you, we’ll follow up the next day to help reschedule.
  • ✅ If you entered a wrong phone number, we’ll catch it — we monitor all progress.
  • ✅ You can always reach out to us if it's been 24 hours and you haven't received a text or email.

We’re here to make sure your certification gets completed — without the stress. Thanks for your patience!