📞 How Doctor Phone Calls Work

When you schedule your appointment, you’re choosing a call window — not an exact time. Our doctors may call anytime during that scheduled window. Please keep your phone nearby with the volume on. Some calls may show as “Spam” or from an unknown number. It’s a quick call and you don’t need to have anything with you.

We’ve got you covered

  • ✅ If the doctor misses you, we’ll follow up the next day to help reschedule.
  • ✅ If a phone number was entered incorrectly, we’ll catch it — our team monitors all progress.
  • ✅ You can always reach out to us if it’s been 24 hours and you haven’t received a text or email.

We’re here to make sure your certification gets completed — without the stress. Thanks for your patience and for keeping an eye out for the call.