⏰ Appointment Windows (Not Exact Times)

When you schedule, you’ll choose a Morning, Afternoon, or Evening call window.

• The time you see on the screen is a placeholder, not your exact call time.
• Our doctors call patients throughout the chosen window, usually within a few hours.
• Calls may come from a private, unknown, or spam-labeled number, so please keep your phone nearby and turned on.

📋 Fill Out the Intake Form Carefully

After you schedule, you’ll complete a short intake form. This must be finished before your certification can be issued.

Please double-check:

• Last name & date of birth – must exactly match the information in your state’s system.
• Phone number – this is the number your doctor will call.
• Email address – this is where we send your confirmation and state instructions.

Incorrect information can cause delays in your certification.

🔎 How Doctors Locate Your Record

Our doctors locate your profile in the state system using your last name and date of birth.

If that information doesn’t match what the state has on file, we won’t be able to complete your certification until the state record is corrected.