

That’s the #1 mistake patients make and the OMC makes it a little confusing.
Click the ⋮ menu on the right and choose Renewing Patient.
Find the row showing your status as Approved.
Select Renewing Patient from the dropdown.
Make sure your name, address, and contact info are correct.
Driver’s license or state ID, passport-style selfie (plain background—smile!), and one proof of residency.
Pay online via ACH or mail a check/money order.
Whether you're stuck on the portal, lost your card, or just not sure what to do next — we're here for you. Visit our easy-to-follow Help Page and get the support you need. If you're ready to go, schedule with one of our doctors below.
💡 Go to Help Page